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[Combat Arms Europe] Ban reasons and how make a good report

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[Combat Arms Europe] Ban reasons and how make a good report

Hi CA europe players! Here is a list about most common ban reasons that you can see in Dishonor Lists,
with description and kind of proof you need to report player for certain offense and what punishment
can he get for it. Here is the list:

=======================================================

Scamming

Details:

Any activity on forum or in game that has as a result stealing of other people accounts or getting anything from them while making a threat or promising them something that you won’t give.
Suggesting a player adds them or another player with the offer of receiving 'free NX'.
Giving a player a number to call or a code to use which will credit their account with free NX.
Offering free NX.

Proofs needed for report:

Video or screenshots with visible player names .

Punishment:

Permanent game ban

=======================================================

Hacking

Details:

Using any cheating program in game to enhance normal players abilities, game options or his playing style in the way not intended by game designers.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban

=======================================================

One position killing (OPK)

Details:

Option of cheating program most abusive to other players, cheating person is killing all other players from enemy team (or sometime from his own team) over and over from the moment they respawn while he is standing in one place of the map or while he is moving. Players that are killed are on other parts of the map and can’t be reached in such short time or from that place. OPK cheaters often do all headshot kills with knife but it can be done with any weapon or on any part of the body.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban + special ban

=======================================================

Abuse / Harassment :
Details:

Abuse or harassment is inappropriate use of language to insult or hurt other person by writing curse words or normal words in insulting way to other person. It can be also done by making threats to other person or using words in any inappropriate conduct. Curse/insulting words can be written by synonyms, abbreviations or mistyped letters.In extreme cases punishment can be longer then described in "punishment part" or skip few steps in that order.

Proofs needed for report:

Screenshot(s) made in game, lobby , channel or in-game messenger chat. Players cant be 2 times chat banned for same proof(s), player can be only once punished for it. Reporters that try to report player with same proofs over and over to increase his number of reports or chat bans will be punished and banned.

Punishment:

1st 30 days chat ban
2nd 30 days chat ban
3rd 30 days chat ban
4th 45 days chat ban + 15 days game ban
5th 60 days chat ban + 30 days game ban
6th 90 days chat ban + 60 days game ban
7th permanent chat ban + 90 days game ban
8th permanent game ban

=======================================================

Account selling / Account buying / Account sharing / Account trading

Details:

Like its stated in Nexon Terms of Use:

http://en.nexoneu.com/NXEU.aspx?PART=/Legal/TermsOfUse

under part 2.1:

“Your Account may be used only by you.”

The rules that you accepted when you made your account, you can be the only person that can use your account. Any player can have more accounts but single account can be used only by one player.
Any attempt of account selling, buying, sharing, gifting or trading for anything else will be punished.

Proofs needed for report:

To report a player for this you need proofs that are made in CA game or on Nexon forum because proofs that are made on any other place on the internet can be fakes, only proofs made in Nexon controlled area can be checked and it can be confirmed that they are not fake.

Punishment:

Permanent game ban

=======================================================

Aimbotting

Details:

Aimbotting is usage of a 3rd party software that does automatic aiming for the player and with that enhances his ability to kill other players.

Proofs needed for report:

Best proof for this is video made in game with good quality so that all names can be easily read or combination of video and screenshots. Video should show impossible fast movements of aim, tracking of players with aim in unrealistic way, fast aiming from one player to another and back and other similar situations.

Punishment:

Permanent game ban

=======================================================

Game logs

Details:

Game logs are based on Nexon database and complete data connected to one player, its been analyzed, filtered and later checked by human so it’s made sure that stats are made by using of some cheating program, by powerleveling or by free killing of another player.

Proofs needed for report:

No reports needed, all such bans are handled by Nexon database and its own data.

Punishment:

Permanent game ban

=======================================================

Enhanced game logs bans

Details:

Like written in Nexon ToU that you agreed on when you made acc:

http://en.nexoneu.com/NXEU.aspx?PART=/Legal/TermsOfUse

under part 3.2 is defining illegal 3rd party software.

Enhanced game logs are based on AhnLabs product HackShield or by internal Nexon game protection system. To put it in simple terms any third party software that is used for hacking ,spamming, decompiling, disassembling, emulating mouse movements or keyboard keys, enhancing aim or normal game options, exploiting game bugs, usage of macros, injectors, memory editing or any other cheating software will be detected and punished.

Proofs needed for report:

All detecting is done only by Nexon and its systems.

Punishment:

Permanent game ban

=======================================================

Ghost hack

Details:

Specific cheating option present in many cheating programs made for CA. While body of the player in game present on one location, most common place is his base, he can move through map like invisible ghost and kill other players, from an angle of other players it looks like he is being killed across the whole map, such cheat enables cheater to kill players on one location and then he moves to another, he doesn’t kill all players on the map.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban

=======================================================

Glitching

Details:

It’s an activity in which player finds and exploits map bugs to achieve something that was not intended by the game designers, reach some place outside the normal map area, hide in map objects not intended for it or reach places that he normally can’t. Such situations can happen rarely by game lag or some places are not dangerous to be used, it will be judgement of person checking the report that will decide is certain place bannable or not.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban

=======================================================

Gravity hack

Details:

Specific option of some cheating programs changing players normal gravity to enable him to levitate and fly through map. In rare cases of kill cam lag players can be seen flying in the sky when they are not. It will be judgement of person checking the reports that will decide if proofs enough or not.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban

=======================================================

Name abuse

Details:

Usage of any kind of abusive or inappropriate players in-game name.

Proofs needed for report:

Link to player game or forum profile

Punishment:

Permanent game ban
(With option for temporary 7 days unban on request to change name)

Permanent forum ban for abusive forum name

=======================================================

Modem tapping

Details:

Turning off and on internet modem and with that causing lag so that cheater doing it can run though map until internet connection is put back and kill unmoving enemies, then when his internet connection is working he returns with instant kills of all players that he shot while disconnected for a moment.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban

=======================================================

Powerleveling / Blocking other zombies in Quarantine / Freekilling

Details:

Playing fake matches or cheating and arranging the match outcome to get around normal way of playing game and/ or to earn more exp / gp than its possible by normal playing and in faster time.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban

=======================================================

Indirect Powerleveling – Playing with obvious OPK cheater(s) and supporting him to win Fireteam/Clan match

Details:

Entering and playing in locked fireteam room with obvious opk cheater and supporting him to earn fast exp / gp and rewards given by winning the fireteam match or continually playing with obvious opk cheater in your team to win clan matches.

Proofs needed for report:

Video or screenshots with visible player names

Punishment:

Permanent game ban of all included in his team or fireteam room

=======================================================

Rez file modding

Details:

Modifying game files or using modified game files to change weapons, maps or game items, their look or behavior in the way not intended by the game designers.

Proofs needed for report:

Video or screenshots with visible player names .

Punishment:

Permanent game ban

=======================================================

Unfair play / map bug abuse

Details:

Those places and how it works are explained in detail in this topic:

http://forum.nexoneu.com/NXEU.aspx?g=posts&t=149865

Here is just a list of bans that you can get for this:

1st time 15 days game ban
2nd time 30 days game ban
3rd time 60 days game ban
4th time 90 days game ban
5th time permanent game ban

=======================================================

Chams

Details:

Another most common option of cheating software that gives a player ability to see other players through walls and their exact position. (something like CA NA NX item - satellite scanner but it gives only ability to cheater using it, not the whole team).

Proofs needed for report:

Video or screenshots with visible player names .

Punishment:

Permanent game ban

=======================================================

Megaphone abuse

Details:

Using of megaphone in abusive way to other players, Nexon officials or Nexon

Proofs needed for report:

These bans will be done mostly by megaphone logs but they are still not perfect,
if you see that some player is abusing over megaphone and he is not banned in 2 days,
then logs missed him and you should report.
Proofs needed,screenshot(s) or video.

Punishment:

15 days game ban + counts as another abuse report processed
(in case of repeated offense or more serious insults punishment can be higher)

=======================================================

Whisper or messenger abuse (while under a chat ban)

Details:

Using of whisper or messenger to continue abuse and harassment of other players, while under a chat ban.

Proofs needed for report:

Video or screenshots with visible player names .

Punishment:

7 days game ban + counts as another abuse report processed

=======================================================

Fireteam room blocking

Details:

Holding locked fireteam room by a single player and blocking other players from playing fireteam match. Time limit for holding a fireteam room is 30 minutes and GM will enter your room, record your name and check again in 15-30 minutes, if you are still blocking the room you will be issued temp game ban.

Proofs needed for report:

No reports needed, this will be handled only by GMs.

Punishment:

15 days game ban

=======================================================

Clan name abuse

Details:

Having abusive, insulting and inappropriate clan name.

Proofs needed for report:

Link to clan profile or screenshot of clan name.

Punishment:

30 days game ban for clan leader

15 days game ban for all clan members

=======================================================

Account tracing bans

Details:

Special method used only for serious cheaters or scammers, when certain cheater is traced and trace result shows multiple cheating or scamming accounts connected to him and his PC all accounts connected to that PC get bans no matter If they are not used for cheating. Tracing is not done by IP but by tracing of certain PC and all CA accounts used on it.

Proofs needed for report:

No reports needed for this, everything is handled by FMs, GMs and Nexon

Punishment:

Permanent game bans of all accounts from cheaters/scammers PC.

=======================================================

Well now that you know all the possible ban reasoins i will explain you how to make a good report:
-------------------------------------------------------

Here is how your title should look like:

[Account Selling] player name
[Hacker] player name
[Abuse] player name
[Clan Name Abuse] player name or clan name
[Harrasement] player name
[Glitcher] player name
[Botter] player name
[Name Abuse] player name
[Powerleveling] player name
[Scammer] player name

** Please don't put anything else in the subject line **
Account Selling - player tried to sell account in game, lobby, on in-game messenger , forum. (only proofs from Nexon site and game count)
Hacker - player used some kind of hack
Abuser or Harrasement - player is verbally insulting you
Clan Name Abuse - Inappropriate clan name
Glitcher - player is glitching and getting to places where normal players can't
Botter - player is using some kind of bot, aimbot, afk bot..etc.
Name Abuse - Inappropriate name
Powerleveling - player is using some kind of system to get more exp/gp or earn easy something that he can't in normal,public and fair play
Scammer - player trying to scam you and get your id and password,offering free nx / hacks...etc

-------------------------------------------------------

Full example:

-------------------------------------------------------

Subject: [Abuse] Storno-Matze

Message Body:

Map: Power Surge

Time/Date: 20/7/09 10.30am

Player name: Storno-Matze

Details: Constantly abusing players in the room via chat, i have taken 3 screenshots shown below but could have taken a lot more.

Screenshot 1: http://img119.imageshack.us/my.php?image=storno1.jpg

Screenshot 2: http://img269.imageshack.us/my.php?image=storno2.jpg

Screenshot 3: http://img27.imageshack.us/my.php?image=storno3.jpg

Video Proof: http://www.youtube.com/watch?v=xxxxxxxxxxxxxxxxxxxxxxx

My IGN: Bartash

-------------------------------------------------------

1) The above layout is the required method of submitting reports to Nexon
2) Report must have some kind of proof in it , proofs can be screenshot(s) of video(s) material on which you can
clearly see what is happening and how is he cheating and read his name. Best way is to combine this two types of proofs
because video material can give you better explanation how is someone cheating but it lacks a ability to clearly show
his "in game nickname" so there come screenshot with good resolution and clear picture.
3) You can add your comment about your material and something else that is important but it's not on that material...
things like "I have even more screenshots please ask if you need them" or something like that...words like "big hacker",
"omg omg ban ban ban", "hcker ban please owned" can only degrade opinion about you and your proof, also
degrade your credibility and irritate moderator to never check your reports again.

If reports are not made like this..they will be ignored/deleted/locked and never send to Nexon even if there is some good proof in them!!!

What NOT to do while you make reports:

1) Don't comment in your Title/Subject - only two words should be there! Type of report and name of reported player
2) Don't put screenshots and video in your post!!! Only links to them!!! - that takes long time to load and a lot of scrolling of mouse is needed.
3) Don't change font,color or use Caps-Lock in your topic because its irritating and makes topic hard to read!
4) Don't make comments about his clan/friends/family/his other accounts for which you don't have any proof! No one
cares for that and that behavior can only result badly for you.
5) Don't insult anybody
6) Don't ask why he is not banned after one/two days...they need time for banning someone...some time banning comes
fast and some time about in 2 weeks or even month. Only thing that you can do to help them while you are waiting is
to try to make more proof about that guy to make them easier to ban him. (Click here to see one good example)
7) Don't make multiple topics with same proofs it just wastes FMs time when he can check other reports in that time and add more
cheaters to ban list.
8) Don't bump your topic , that is considered a spam and you will get forum ban for that

Now you know everything about making reports and how you should behave while doing that...so behave!!! ^_^

** FMs just help with checking of reports and send them to GMs who re-check reports if needed and ban players on the list accordingly,
FMs can't ban players them self and can't do bans on their own will...every ban is controlled by GM and rechecked when complaint is submitted.
FMs check reports by set of rules given to them by the GMs if they answer "No ban" its because that is how its written in rules list. **

Automatic report generators :

>Online web sites:
- Leka's Combat Arms forum report generator
link: http://www.reportgenerator.tk/
Video tutorial: http://www.youtube.com/watch?v=o7qHsw_sRLw
-Brajan's Combat Arms forum report generator
link: http://www.brajan.dev.un.pl/carepgen/
>Windows application:
-Sledge22's CAE report generator
link: http://sledge.combatarms-rank.com/index.html
>Other:

Place to upload your screenshots: http://imageshack.us

Place to upload your videos: http://www.youtube.com
==========================================================
THat's all CA EU Players i hope this can help a lot! See you the next time!
Best regards, ultrascati95


ultrascati95 posted at 2012-01-01 06:19:06

that games not all that great...
Robinbanks posted 2 years 8 weeks ago
:???
laxuxa posted 2 years 11 weeks ago
Really scary post, i see that u got banned too ? (from the screenshot provided :D )
Gamerz900 posted 2 years 14 weeks ago

that games not all that great...

:???

Really scary post, i see that u got banned too ? (from the screenshot provided :D )

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